Below you'll find some of the Frequently Asked Questions
(FAQ's) that we've come across. Just click on the question
and you'll go to the answer. If there's any particular
word or phrase you don't understand then just click
on the ?
and you'll go to the Internet Glossary Page.
the benefits of having a website?
The DIY method - Something for nothing?
Internet Service Providers (ISP) and
What are Domain Names?
What are Databases?
Shopping Carts and Secure Payments?
What is eMarketing?
What is the future?
is my Data Transfer Allowance?
are the benefits of having a website
Did you know that in 1999 over 16 million people in
the UK had access to the Internet, with over 200 million
world-wide. By the end of 2000 it is predicted that
this figure will exceed 325 million. It is now a forgone
conclusion that the Internet is here to stay and many
studies have concluded that businesses, however small,
will have an Internet presence in the not to distant
future. More and more businesses are using the Internet
not only to complement their existing advertising but
to utilise the additional tools that it makes available.
Customers and business partners can contact you 24 hours
a day, 7 days a week. New sales brochures can be published
at a fraction of the cost. Customer mailings can go
via eMail, saving huge sums on postage. Secure shopping
has now been proved allowing products to be purchased
even when your business is closed. Your imagination
is the limiting factor because with the Internet nearly
anything is possible.
DIY method - Something for nothing
As with any service to a business you could probably
do it yourself, but for many services you use specialist
companies. Why should the Internet be anything different?
Yes, you can build your own website and publish it on
a free ISP. Then you'll need to market the site so that
people will visit it, you'll need to ensure that the
site is available at all times and pages load quickly.
You'll probably need extra software on your computer
to design and publish the information plus the time,
probably the most expensive item in the equation. Have
you got the time to do it yourself?
We at AGS Global have that time, it's what our
company does, providing impartial advice on how the
Internet can help your business and then handling all
the design and running of your website.
are Internet Service Providers (ISP) and Hosting Companies
You can think of an ISP as a switchboard, you dial-in
to an ISP from a computer and then you have access to
the whole Internet via this link. The majority of ISP's
now offer either a local or free call rate. Hosting
companies provide the systems where websites reside
and provide all the support and administration services
associated with managing a website. AGS Global are
resellers for one of the UK's leading ISP's, and because
of this we can guarantee a high quality and reliable
service to our customers.
are Domain Names
A domain is a unique address that exists within
the World Wide Web, it is also known as a URL (Unique
Resource Locator). Your domain address or URL will appear
on the address line of your browser. It is not a requirement
to having a web site, we can allocate you you a sub-domain,
ie. yourname.agsglobal.com, but the cost of having your
own name is negligible and looks a lot more professional.
Domains are registered for an initial 2 year period,
after which they must be re-registered on an annual
basis with the relevant authority. You can have many
domain names all pointing to the one web site URL re-direction
or pointers), this can help with protecting your brand
name and also helps incease traffic to your web site.
few tips when choosing a domain name:
to keep the name as close to the name of your
company, product or service.
names tend to be more memorable.
are nearly always in lower case characters (a-z),
numbers (0-9) and hyphens (-) with no spaces
between any characters.
only special character allowed is the hyphen
using a hyphen between words helps make the
address more readable.
out our Domain
Name WHOIS to see if the name you'd like
"But we haven't got a PC, how can we have a
website and eMail" I hear you ask. Well that's
easy. Firstly you don't need a computer to have a website
built. We handle all the design and publication, the
website is then hosted on one of our servers.
One of the latest innovations is our ability to replace
the eMail you would normally receive when a visitor
submits a feedback form or checks out a shopping cart
with a Fax transmission. So if you do not have or want
a computer, an ISP dial-up account or e-mail then this
could be the answer for you. The cost of this service
has been developed to appeal to the smaller business
too, with a once only set up fee, small charges for
each Fax and no minimum monthly commitment.
For the more flexible website we can incorporate
the use of Microsoft Databases. These can hold large
volumes of data that can be searched on and then displayed
in a user friendly fashion for your website visitors.
An example is a product file which allows for easy maintenance
and look-up facilities.
Carts and Secure Payments
Do you want an onLine shop that will allow customers
to place goods in a cart or basket and then pay for
them using their credit card. If so we can set it up
for you, including the assistance with the details for
your Bank and obtaining a security certificate for the
website from the issuing authority.
This is where your Internet partner can be of real
value. OK, so you've got a good web site built and it's
being professionally hosted so you know it will always
be available to your customers or business partners.
Now you need everybody to know that you've got a web
site. Of course you'll include the URL (www.myname.com)
in all your adverts, literature, stationary, etc. but
what about the customers surfing the web?
AGS Global will work with you in deciding your target
audience and then we'll decide what the strategy should
be. Search Engines, Directories, Banner Advertising,
Reciprocal Links are all available to promote your web
site and we'll ensure that you utilise the right methods
for your particular business, including regular submission
of your sites details to the relevant companies.
is the future
The "New Economy" will be built upon
the explosive growth of the Internet. Utilising its
ability to communicate across the Globe, irrespective
of date and time. Traditional methods of promoting businesses
will complement the Internet but with the advancement
of technology, including Web TV and WAP cellular phones,
the Internet will become one , if not the most important
place for businesses to not only have a presence but
use it as a business tool. Customers and business partners
will expect your company to have an Internet presence.
is my Data Transfer Allowance
AGS Global hosting account includes an allowance for
bandwidth (data transfer) of 1 gigabyte per month. Our
experience shows that unless you have an incredibly
busy site containing very large graphics, you are unlikely
to reach this limit.
As an example, our home page is about 11k, including
all the graphics and would need to be downloaded about
90,000 times each month to use up your allocation. If
you do reach this limit then extra bandwidth allocations
are available in 1 Gigabyte per month packets.
important part of running a successful web site is being
able to determine how many visitors are accessing your
site. Not only this, but these days you also need to
know where they have come from, what time of day is
the most popular, how are people navigating through
your site and many other important statistics. You also
need to view figures over a period of time to determine,
for example, if a promotion has been successful. As
part of our hosting service we offer the award winning
Webtrends Log Analysis reports. These have rich and
in-depth analysis and will be provided on an agreed